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Welwyn Garden City


£25000 - £28000 pa

Job Ref: 32257

General Engineering and Manufacturing

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Product Support Engineer


Product Support Engineer




£25,000 – £28,000


Hatfield, Welwyn Garden City, St Albans, Hertford

This role is working for a Hertfordshire based business, who are the UKs leading building envelop specialist. They are looking for someone keen to progress their career and offer genuine opportunities for career development and progression. This company have a fantastic track record for developing and investing in their people, facilities, and systems.

As a Product Support Engineer, you will be responsible for providing technical support to customers, confidently understanding, and explaining products and systems to meet their requirements.

  • You will be responsible for gaining a comprehensive product knowledge of all equipment, whilst evidencing your ability to retain this knowledge and delivering solutions to customers enquires.
  • Assist customers with product range and systems.
  • You will carry out detailed reviews of all technical documentation.
  • Liaise with internal departments and external sales teams.
  • Offer a professional approach to supporting customers.

Skills and experience

  • Degree in Structural Engineering, relevant building degree or alternative relevant building qualification
  • Experience using CAD and SAP.
  • Excellent customer service skills

Cartisian Technical Recruitment are a specialist recruitment agency sourcing engineers for Automation, Scientific Technologies, Automotive, General Engineering & Manufacturing sectors.

UK office: Central Boulevard, Blythe Valley Business Park, Birmingham, Solihull, UK.